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Infrastructure Support

DoonTec  has been helping clients on a  short term and long term basis to meet their business objectives and be more competitive and in control of technology across all platforms.

As a third party IT Service Provider, we have the  ability to find the strongest infrastructure support contract and infrastructure service delivery  thereby achieving the balance in internal and external delivery resources for your long term success.

DoonTec Infrastructure expertise includes:
  • Scope assessment of potential sourcing of infrastructure services.
  • Service Level Agreements (SLAs).
  • Communications strategy and planning for organizational transition.
  • Change management approach and planning for system-wide change deliver
  • Managed  Hardware and Software Support Services.
  • Managed Deployment Services
  • Service Parts Planning and Logistics
  • End-user Help Desk Support.
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DoonTec Infrastructure support services approach is designed to achieve:
  • More responsive problem resolution
  • Better operational efficiencies
  • Improved customer satisfaction
  • Better network security.

Doon Tec offers Infrastructure Support Services on  time and material ( T&M) and Fixed Price (FP) basis.